The promises we put in writing
Most golf software contracts are built to make leaving expensive. Tee times surrendered as payment, core modules priced as surprises, member data treated as the vendor's asset, and renewal terms that only move one way. We take the opposite position, and we publish it here so a buyer, a board, or an assistant comparing vendors can read it without a sales call. Each promise below comes with the way you check we are keeping it.
The category earned its reputation. Clubs tell the same stories: a tee sheet that costs nothing up front because the vendor sells peak times through a booking marketplace, a quote that doubles once accounting and the member portal turn out to be paid extras, and a renewal conversation that never goes the club's way. That is not sloppiness. It is the business model, and the difficulty of leaving is the product it protects.
We would rather win a club on whether the software is good. That only works if the commercial terms are as public as the pricing page, so the important commitments are written down here instead of living in a contract nobody reads until the end.
A promise is worth what you can check, so each one below names the mechanism. Export is a button an administrator already has. Prices are on the pricing page in the currency you would pay in. The sub-processor list is published with 30 days notice before it changes. Where something is not built yet, this page says so, because a commitment you cannot honour is worse than one you never made.
None of this replaces the contract, which carries the detail and the legal weight. It is the statement of intent the contract exists to honour. If a salesperson ever tells you something that contradicts what is published here, what is published here is what we meant.
What we commit to, and how you hold us to it
Anyone can publish commitments. The second column is the part that makes them worth reading.
What we commit to
The six promises
The same six every club gets, whichever tier they are on.
- No tee time is ever taken as payment or sold through a marketplace
- Every feature in your tier is included at the tier price
- Members, bookings, financials, and content belong to the club
- No sale of your data, no third-party use for their own purposes, no model training
- Export in standard formats, at any time, at no charge
- A short stated notice period, with no automatic multi-year renewal
- No exit fee, and no capability withdrawn when you give notice
- Published pricing, the same for every club in a given currency
How you hold us to it
The mechanism behind each one
What to look at, before you sign and while you are a customer.
- The pricing page carries every tier and the one add-on, in your currency
- Our sub-processor list is published, with 30 days notice before it changes
- The privacy policy names each sub-processor and what it does
- Export is an administrator button you can press on any ordinary day
- Reconcile an exported trial balance against the balance sheet and see that it agrees
- The data-ownership page publishes the full export inventory, including the gap
- Ask for the contract before you sign and check the notice period says what this page says
- Ask us in writing whether anything on this page is not yet built
The outcome for your club
We never trade your tee times
No tee time is taken as payment and none is sold through a booking marketplace. The platform is funded by a subscription you can read on the pricing page, so the sheet and its revenue stay with the club.
Every feature in your tier is included
Accounting, the member app, F&B, community, and the rest are not paid extras. There is exactly one published add-on and it is a second golf course, not a module you assumed you had.
Your data is the club's
Members, bookings, financials, and content belong to you. We do not sell them, we do not hand them to anyone for their own purposes, and we do not train models on them.
It leaves in formats that travel
CSV and Excel for records, CSV, Excel, PDF and QuickBooks IIF for the ledger, a live QuickBooks or Xero connection, and a calendar feed. Export is an everyday button that has nothing to do with leaving.
Short notice, and no renewal trap
The notice period is stated in the contract and is short. There is no automatic multi-year renewal in the small print, and a founding-club rate lock is capped at 24 months.
No exit fee
Leaving triggers no penalty. You give notice, take your data, and go. Charging a club to leave is an admission that you expect them to want to.
Each promise, what it rules out, and how to check it
The third column is the one that matters. A commitment nobody can verify is a slogan.
Every one of these is a commercial commitment rather than a feature, which means the contract is where it binds. This page is the plain-English version of what that document is built to do.
What each promise means at each point
Before you sign
The price is published, the sub-processors are published, and the contract is available to read. Nothing about the commercial terms should be a discovery, and if it is, say so before signing rather than after.
The trial
Thirty days on the whole product at your tier, with your records brought across before it starts. What you evaluate is what you would be buying, which is the only version of a trial worth running.
Onboarding
Your data comes in, and the export button works from day one. Test it early. A club that has run an export in month one is never in the position of asking whether it works in year four.
Living with it
Every feature in your tier stays included. If we add sub-processors you get 30 days notice. If prices change, existing clubs are told directly and any rate lock is honoured for its stated term.
Renewal
It comes round on the stated term with no automatic multi-year extension. If the product has not earned it, the honest outcome is that you leave, and none of this page changes on that day.
If you go
Give notice, take the exports, and reconcile them well before the period ends, never on the final afternoon. No exit fee, and nothing switched off early.
How the promise compares to a typical golf software contract
What's included
Common questions
Does Links Meridian trade or sell our tee times?
No. No tee time is taken as payment and none is sold through a third-party booking marketplace. The platform is funded by the subscription published on the pricing page, so the sheet and the revenue it produces stay with the club. This is the sharpest difference between us and the marketplace-funded incumbents, and it is the question worth asking any vendor whose software looks surprisingly cheap.
Are there hidden module fees on top of the subscription?
No. Every feature listed in your tier is included at the tier price, including accounting, the member app, food and drink, and the community layer. There is exactly one add-on in our price list: an additional golf course for clubs on a flat-rate tier, published at its own rate. Beyond that, the only other costs are the standard card-processing fees that apply to any payment system, and those go to the processor rather than to us.
What does the no-sharing promise actually mean?
It means three specific things: we do not sell your data, we do not give it to anyone to use for their own purposes, and we do not train AI models on it. It does not mean nobody but us ever touches it, because no software runs that way. Payments go through Stripe, email and SMS through a delivery provider, and the AI features through a model provider, each under a data processing agreement and each named on our published sub-processor list. A vendor claiming literally nobody else is involved is describing something that cannot exist.
How do we know if your sub-processors change?
The list is published and we give 30 days notice before it changes, which is the mechanism that turns the promise above into something checkable. The privacy policy names each one and what it does. If a data protection officer or a club solicitor wants to review it before signing, everything they need is already public.
Do you train AI on our club's data?
No. Model providers appear on the published sub-processor list and are engaged to process what we send them and are barred from learning from it. Nothing your club puts into the platform becomes training material for a general model, ours or anybody else's. Changing that would require a new agreement you were asked to sign, and we would have to tell you 30 days ahead under the sub-processor commitment above.
If we leave, can we take our data with us?
Yes, and on any ordinary day. Members and CRM records export to CSV or Excel. Eleven financial reports export to CSV, Excel, PDF, or QuickBooks IIF, and a live QuickBooks or Xero connection can keep your accountant's copy current independently of us. The tee sheet and the events diary publish as a calendar members can subscribe to. There is no charge and nothing to request. The data-ownership page carries the full inventory, including the two things that do not have a self-service button yet.
This page lists a public API. Is it available?
Not yet, and that belongs in the first line of the answer. There is a versioned REST API, but it authenticates our own staff and member sessions; there is no key issuance for third parties and no OAuth authorization server, so your developer cannot connect to it today. It is the top item on our roadmap. We have kept it listed here because it is a commitment we intend to honour, but a promise page is the wrong place to let you discover the timing later. Everything else in the export list works now.
Is there a long lock-in or an automatic renewal?
No. The notice period is short and stated plainly in the contract, and there is no automatic multi-year renewal in the fine print. Founding clubs can choose a rate lock in exchange for an early commitment, and it is capped at 24 months and described up front. Read the notice clause before signing and check it says what this page says, which is advice we would give you about any vendor.
Is there a penalty for leaving?
No exit fee, and nothing is switched off during the notice period. That second half matters as much as the first, because withdrawing access to exports or reporting once notice is given is an exit fee wearing a different hat. Your access on the last day of the contract is the access you had on the first.
Do all clubs pay the same price?
Yes, for a given tier and currency, and the prices are published, never quoted on request. Founding clubs can take a time-limited rate lock, which is a discount on the published price for a stated period, and there is no second price list behind it. Nobody is paying more because they negotiated less well.
What happens if you put prices up?
Existing clubs are told directly and never find out from an invoice, and any rate lock is honoured for its full stated term. A price rise is also a reasonable moment to leave, which is precisely why the notice period is short and the exports work.
Does the contract match this page?
That is the right question to ask, and the answer should be yes. This is the plain-English version; the contract carries the detail and the legal weight. Ask for it before signing and read the clauses on notice, termination, data, and price changes against what is written here. If anything a salesperson says contradicts this page, this page is what we meant.
Why publish the things you have not built?
Because a promise page that only contains the comfortable answers is marketing, and any club can find the gaps with one email. The public API is named above as unavailable. The data-ownership page names two export routes that need a manual handover. Naming them costs us a little at the demo stage and saves both sides a great deal later.
Who does this apply to?
Every club, on every tier, including the entry plan and the free trial. None of these commitments are held back for larger customers. A promise that only applies above a certain spend is a sales tactic, not a promise.
What should we ask other vendors?
Four questions, and they are diagnostic. How is the software funded, and does the answer involve our tee times? What is not included in the quoted price? Can we export our members and our ledger today, without asking you, and in what format? What happens on the day we give notice? A vendor who answers those four plainly is worth talking to, whether or not it is us.
Related pages
Data ownership & exit
The full export inventory, including what is not self-serve yet.
Transparent, published pricing
Every tier and the one add-on, in your currency.
Demo checklist
What to make every vendor show you live, including us.
Sub-processors
Who else touches your data, and what each one does.
Privacy policy
The detail behind the data commitments on this page.
Reliability & status
What we commit to on uptime, incidents, and recovery.
The commitments behind the platform
This promise sits inside a wider set we publish rather than reserve for a sales call.
Find us on G2, Capterra, and GetApp.
Read the promises, then test the product
Bring the four questions above to any vendor, including us. Free 30-day trial, and we bring your records across before it starts.